Privacy Policy

Privacy Policy

Effective Date / Last Updated: September 03, 2026

Skyward Restoration LLC (“we,” “us,” or “our”) is dedicated to maintaining the privacy and security of personal information collected through our website, https://www.skywardrestoration.com (the “Site”). This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with our Site, submit inquiries, or request services.

1. Information We Collect

We collect personal information through several touchpoints on our Site:

• Contact & Booking Forms: When you submit an inquiry, schedule an inspection, or request emergency assistance, we collect information such as your full name, email address, telephone number, physical property address, and details regarding your property damage.
• Newsletter & Marketing Signups: If you subscribe to our newsletter or promotional updates, we collect your name and email address.
• Direct Communications: When you call or email us directly using website links, we collect the contact details and communication contents you voluntarily provide.
• Automated Device Data & Cookies: We may use standard browser cookies, web beacons, and website analytics tools (such as Google Analytics) to automatically collect non-identifiable technical data. This includes your IP address, browser type, operating system, referring web pages, time spent on pages, and general site interaction data.

2. How We Use Your Information

We process the personal information we collect for legitimate business purposes, including to:

• Evaluate, process, and confirm service requests, inspection bookings, and emergency inquiries.
• Communicate with you regarding estimates, service scheduling, and customer support.
• Provide factual documentation (such as estimates, photographs, and work logs) to your insurance carrier upon your request or authorization.
• Send company newsletters, maintenance tips, or promotional offers if you have opted in to receive marketing communications.
• Maintain, analyze, and optimize website functionality, user experience, and digital security.

3. Use & Sharing of Information

We maintain a strict policy regarding your personal data: we do not sell, rent, lease, or trade your personal information to third parties.

We may share information only under the following limited conditions:

• Service Providers: We may share data with trusted third-party service providers (such as website hosting platforms, IT management services, email deployment platforms, or scheduling software) who operate under strict confidentiality agreements and process data strictly on our behalf.
• Insurance Parties: At your explicit direction, we may transmit estimates, work photos, and service documentation to your designated insurance adjuster or carrier.
• Legal Obligations: We may disclose personal data if required by law, subpoena, court order, or state regulatory authority under applicable Florida or federal laws.

4. Marketing Communications & Opt-Out

If you receive promotional emails or newsletters from us, you may opt out at any time by clicking the “Unsubscribe” link located at the bottom of the email or by contacting us directly at info@skywardrestoration.com. Please note that opting out of marketing messages does not prevent us from contacting you regarding active service requests, scheduled appointments, or administrative inquiries.

5. Cookies & Analytics Management

You can control or disable browser cookies through your individual browser settings. Disabling cookies may affect the operational functionality or performance of certain features on our Site.

6. Data Security & Retention

• Data Security: We employ administrative, technical, and physical safeguards (including SSL encryption) designed to protect personal data against unauthorized access, loss, misuse, or alteration. However, no digital transmission or electronic storage method can be guaranteed to be 100% secure.
• Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, complete requested services, satisfy legal or tax requirements, or resolve ongoing business disputes.

7. Third-Party Links

Our Site may contain links to third-party websites or external platforms. We are not responsible for the privacy practices, security measures, or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Accessibility Statement

Skyward Restoration LLC is committed to ensuring digital accessibility for all visitors, including individuals with disabilities. If you experience difficulty accessing any content or functionality on our Site, please contact us at info@skywardrestoration.com, and we will make every effort to assist you promptly.

9. Material Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be indicated by the “Effective Date / Last Updated” date at the top of this page. In the event of material updates, we may also post a notice on our homepage. Continued use of our Site after updates are published constitutes your acceptance of the updated policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Attn: Privacy Inquiries

Skyward Restoration LLC

9420 Lazy Ln, B-17A, Tampa, FL 33614

Phone: (813) 327-7737

Email: info@skywardrestoration.com